25-YEAR LIMITED MATTRESS WARRANTY
10-YEAR LIMITED MATTRESS TOPPER WARRANTY
ONE-YEAR LIMITED PILLOW WARRANTY
10-YEAR LIMITED WOOD BED FRAME WARRANTY

AVOCADO GREEN MATTRESS
& AVOCADO VEGAN MATTRESS

25-YEAR LIMITED MATTRESS WARRANTY

Beginning on the date of purchase, your new Avocado Green Mattress® and Avocado Vegan Mattress® (the “Mattress”) is covered by a 25-year limited warranty (the “Mattress Warranty”). This Mattress Warranty extends to the original purchaser of the Mattress and extends to all mattresses purchased directly from Avocado Mattress, LLC (“Avocado Mattress”). The “original purchaser” for the purposes of this Mattress Warranty is the first purchaser of the Mattress from Avocado Mattress. This Mattress Warranty is not transferable and applies only to a mattress purchased from Avocado Mattress by the original purchaser.

Avocado Mattress warrants the Mattress against defects in material and workmanship set forth below (“Defects”) for a period of 25 years. If your Mattress has a defect covered under this Mattress Warranty, Avocado Mattress’ sole and exclusive liability (and your sole remedy under this Mattress Warranty) will be, at Avocado Mattress’ option, to provide a replacement Mattress, subject to your fulfillment of your responsibilities as set forth herein.

In the event Avocado Mattress chooses to replace the Mattress, the replacement will be of the same model and size as the original Mattress purchased. In no event will a substitution model be used as a replacement except in the case of a discontinued mattress; in this event a Mattress of like build and design, at Avocado Mattress’ discretion, will be used as a replacement for the defective Mattress.

YOUR RESPONSIBILITIES

The Mattress Warranty begins at the time the Mattress is purchased by you, when the Mattress is used normally for its intended purposes and on a rigid, solid surface or slatted bed base that is structurally capable of supporting the weight of the Mattress and user(s).

A proper bed frame is defined, for the purpose of this Mattress Warranty, as having at least five to six (5-6) leg support for a Queen, King, and California King Mattress, four (4) leg support for Twin and Full Mattresses. For Queen, King, and California King slatted style bed frames, there cannot be greater than five (5) inches between each slat in order to provide ample structural support for the foundation and user(s).

In the case of a Mattress that is packaged in a compressed and rolled manner, also referred to as a “bed-in-a-box,” your Mattress Warranty is valid if your product was opened within two (2) weeks of receiving the Mattress to prevent compression for an extended period of time. A Mattress that is compressed for a prolonged period will have structural damage and/or condensation from being packaged for an extended period of time.

Avocado Mattress makes no medical or health claims regarding its Mattresses. Allergies, discomfort, or other conditions, are not covered under this Mattress Warranty. Any questions or concerns regarding medical or health conditions should be addressed by a licensed physician.
It is recommended that users rotate their Mattress head-to-toe, once a month for the first six months, then every other month for the life of the Mattress, to ensure even wear. Failure to do so may void the Mattress Warranty.

In the event of the issuance of a replacement Mattress, Avocado Mattress may ask you to donate the used Mattress to charity to help repurpose the Mattress for someone in need. In that case, you will be required to provide a written receipt or proof of return, disposal or donation of the original, defective Mattress, from a legitimate organization, before any replacement mattress or refunds will be issued. This Mattress Warranty is not transferable and applies only to a mattress purchased from Avocado Mattress by the original purchaser.

DEFECTS COVERED UNDER THE MATTRESS WARRANTY:

  • Any VISIBLE indentation equal or greater than one (1) inch that is NOT associated with or resulting from a faulty, improper or unsupportive foundation, box spring or platform that is not designed or constructed so that it is capable of handling the combined weight of the foundation and its intended users. The indentation must be visible to the naked eye when no weight is applied to the top of the Mattress. If the purchaser uses an inappropriate foundation, box spring or base as determined by Avocado Mattress, the Mattress Warranty, without limitation, will be void. Avocado Mattress may require the purchaser to provide proof of the quality of the foundation, box spring or base used.
  • Any physical flaw in the natural latex foam that causes it to split or crack under conditions of normal use and proper handling.
  • Any manufacturing defect in the Mattress cover such as the fabric tearing or stitching unraveling. Any cosmetic damages to the Mattress, NOT caused by normal wear and tear or that affect the performance of the Mattress.

THIS MATTRESS WARRANTY DOES NOT COVER:

  • Normal wear and tear or any condition resulting from misuse or abuse of the Mattress or failure to keep the Mattress clean and free of stains and potentially unsanitary conditions.
  • A normal increase in softness due to normal usage.
  • Comfort preference. Any comfort level description of any Mattress is solely provided as a guideline and Avocado Mattress does not guarantee the firmness or softness quality of any Mattress, nor does it warrant that a particular comfort preference will be to your liking.
  • Mold, odors, and/or discoloration caused by abnormal care including, but not limited to liquid spills, improper ventilation including, but not limited to humid climates and/or areas where the Mattress is exposed to excessive water or humidity.
  • Damage associated with an improper bed frame, foundation, box spring, or base as determined by Avocado Mattress.
  • Imperfections that do not prevent ordinary use and enjoyment of the Mattress by a reasonable person are not considered to be defects. For example, surfaces may not be perfectly even, and corners may not be perfectly shaped or symmetrical. These are not defects for which you can seek a remedy under this Mattress Warranty. More specifically, this Mattress Warranty excludes: (a) minor imperfections and slight cosmetic flaws; (b) normal wear and tear; (c) tears, stains, soiling, burns, and discoloration that occur over time; (d) dampness or mold; (e) individual or personalized preferences relating to firmness, texture, comfort, etc.; (f) normal body impressions not greater than one (1) inch in the Mattress as measured below the quilt level — in other words, some settling of the fiber in the quilt should be expected and is not considered a defect); (g) individual or personalized allergies and sensitivities; and (h) naturally occurring cotton, wool, or latex foam aromas.
  • In addition, this Mattress Warranty does not cover conditions resulting from abusive handling, misuse, or neglect. Accordingly, the following circumstances, if discovered upon inspection, will void your Warranty: (a) any unsanitary condition; (b) burns; (c) use of the Product on an improper bed frame; (d) physically abusing the Mattress; (e) attempting to clean the Mattress in an inappropriate manner; and (f) improper storage of the Mattress (including storage in damp locations, areas infested with insects or rodents, or any other unprotected storage areas); and (g) purchase from resellers who are not authorized retailers.

YEARS 1-10: FULL COVERAGE — NON-PRORATED

During the first ten (10) years of the Mattress Warranty, Avocado Mattress will not charge purchaser to repair or replace purchaser’s mattress if it qualifies under the Mattress Warranty. This period is non-prorated which means that Avocado Mattress does not charge a percentage of the repair costs or replacement product based on the amount of time you slept on the mattress prior to noticing a defect.

YEARS 11-25: LIMITED COVERAGE — PRORATED

During years 11-25 of the Mattress Warranty, Avocado Mattress will, at its option, replace the mattress at a prorated charge to the purchaser in addition to transportation and/or shipping charges. The prorated replacement charged will be dependent on the year that the Mattress is replaced.

If the Mattress is replaced during the eleventh (11th) year, the prorated replacement charge the purchaser pays will be fifty (50) percent of the original purchase price. If the Mattress is replaced after the eleventh (11th) year, but before the twenty-first (21st) year, the prorated replacement charge the purchaser pays will increase by five (5) percent for each subsequent year of the prorated period (i.e. 55% of the original purchase price if replaced during year twelve (12); 60% of the original purchase price if replaced during year thirteen (13), etc. If the mattress is replaced in year twenty-one (21) or any point thereafter prior to expiration of the Mattress Warranty the prorated replacement charge will be 95% of the original purchase price.

The replacement will be of the same model and size as the original Mattress purchased. In no event will a substitution model be used as a replacement except in the case of a discontinued Mattress. In this event, a Mattress of like build and design, at Avocado Mattress’ discretion, will be used as a replacement for the defective Mattress. Replaced or repaired Mattresses are subject to the same Mattress Warranty as the original Mattress. If you obtain a replaced or repaired Mattress, the warranty term of the replaced or repaired Mattress begins from the date of purchase of the original Mattress.

MAKING A CLAIM

To make a valid claim under this Mattress Warranty, you must: Fill out a warranty ticket supplied when you contact support@avocadomattress.com. This should include a brief narrative describing the defect and how it is affecting the performance of the Mattress.

You must also provide:

  • Valid original proof of purchase demonstrating date of purchase and that the claimant is the original purchaser and still has the bed.
  • Photographic evidence of the law tag evidencing that the law tag remains on the bed and has not been altered.
  • Photos of the defect if you believe it would help Avocado Mattress understand the nature of the defect, or if Avocado Mattress requests them.

Please send all requested documentation to support@avocadomattress.com. You are responsible for submitting your claim with sufficient supporting documentation for Avocado Mattress to provide a remedy if necessary. Avocado Mattress reserves the right, in Avocado Mattress’ sole discretion, to require photographs, further information or descriptions, or to send a representative or independent Mattress inspector to physically inspect the Mattress prior to accepting your claim under this Mattress Warranty. Your Mattress Warranty may be voided if you refuse to cooperate with an investigation, provide adequate responses to requests, or comply with any provision of this Mattress Warranty.

DISCLAIMER: LIMITATIONS ON LIABILITY

To the maximum extent permitted by applicable law, Avocado Mattress and its authorized resellers, distributors, and/or suppliers make no representations, warranties or conditions, express or implied, beyond those set forth in this warranty and non-puffery claims in Avocado Mattress marketing materials. Each of those parties disclaims any and all warranties or conditions, express, statutory and implied. Some jurisdictions do not allow the limitation or exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you. There are no warranties that extend beyond the face of this document.

In no event will Avocado Mattress or its resellers, distributors, and/or suppliers be liable for any damages, including without limitation any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from your or any third party’s purchase and/or use of the product, even if Avocado Mattress or such other party has been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from (1) breach of contract, (2) breach of warranty, (3) negligence, or (4) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law. Some jurisdictions do not allow the limitation or exclusion of certain damages, warranties or conditions, so some of the above limitations may not apply to you. In no case shall Avocado Mattress’ liability exceed the purchase price paid for the mattress giving rise to any such liability.

ARBITRATION

If a dispute arises between you and Avocado Mattress arising out of or relating to this Mattress Warranty, that dispute will be resolved in accordance with the general dispute resolution provisions of the Avocado Mattress terms of service. The arbitration conducted pursuant to this provision will be deemed final and binding and will not be subject appeal absent extraordinary circumstances. You must seek arbitration for disputes arising out of this Mattress Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act or any state law relating to consumer product warranties.

As in all other dispute situations under the Avocado Mattress terms of service, an arbitration concerning a dispute arising out of or relating to this Mattress Warranty will not be combined with any other proceeding or arbitration against one of the parties. In addition, to the maximum extent permitted by applicable law, you will only be permitted to assert your own claim, and may not appear as a representative of the interests of any other person, entity or class of consumers (including a private attorney general or otherwise). Some states do not allow the exclusion or limitation of incidental or consequential damages in connection with the sale of consumer products, so the above limitation or exclusion of incidental or consequential damages may not apply to you.

GOVERNING LAW

This limited Mattress Warranty will be governed by the laws of the State of New Jersey.

WARRANTOR

Avocado Mattress, LLC
12 Hudson Place, Suite 100, Hoboken, NJ 07030
support@avocadomattress.com

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AVOCADO GREEN MATTRESS TOPPERS

10-YEAR LIMITED MATTRESS TOPPER WARRANTY

Beginning on the date of purchase, your new Avocado Green Mattress Topper (the “Mattress Topper”) is covered by a 10-year limited warranty (the “Mattress Topper Warranty”). This Mattress Topper Warranty extends to the original purchaser of the Mattress Topper, and extends to all Mattress Toppers purchased directly from Avocado Mattress, LLC (“Avocado Mattress”). The “original purchaser” for the purposes of this Mattress Topper Warranty is the first purchaser of the Mattress Topper from Avocado Mattress. This Mattress Topper Warranty is not transferable and applies only to a Mattress Topper purchased from Avocado Mattress by the original purchaser.

Avocado Mattress warrants the Mattress Topper against the defects in material and workmanship set forth below (“Defects”) for a period of 10 years from the time your Mattress Topper is purchased by you, when the Mattress Topper is used normally for its intended purposes on top of an existing mattress.

If your Mattress Topper has a defect covered under this Mattress Topper Warranty, Avocado Mattress’ sole and exclusive liability (and your sole remedy under this Mattress Topper Warranty) will be, at Avocado Mattress’ option, to provide a replacement Mattress Topper, subject to your fulfillment of your obligations as set forth herein.

In the event Avocado Mattress chooses to replace the Mattress Topper, the replacement will be of the same model and size as the original Mattress Topper purchased. In no event will a substitution model be used as a replacement except in the case of a discontinued Mattress Topper, in this event a Mattress Topper of like build and design, at Avocado Mattress’ discretion will be used as a replacement for the defective Mattress Topper.

YOUR RESPONSIBILITIES

In the case of a Mattress Topper that is packaged in a compressed and rolled manner, your Mattress Topper Warranty is valid if your product was opened within two (2) weeks of receiving the Mattress Topper to prevent compression for an extended period of time. A Mattress Topper that is compressed for a prolonged period may have structural damage and/or condensation from being packaged for an extended period of time.

Avocado Mattress makes no medical or health claims regarding its Mattress Toppers. Allergies, discomfort, or other conditions, are not covered under this Mattress Topper Warranty. Any questions or concerns regarding medical or health conditions should be addressed by a licensed physician.

It is recommended that users rotate their Mattress Topper head-to-toe, once a month for the first six months, then every other month for the life of their mattress, to ensure even wear.
In the event of the issuance of a replacement Mattress Topper, Avocado Mattress may ask you to donate the used Mattress Topper to charity to help repurpose the Mattress Topper to someone in need. In that case, you will be required to provide a written receipt or proof of return, disposal or donation of the original, defective mattress, from a legitimate organization, before any replacement mattress or refunds will be issued. This Mattress Topper Warranty is not transferable and applies only to a Mattress Topper purchased from Avocado Mattress by the original purchaser.

DEFECTS COVERED UNDER THE MATTRESS TOPPER WARRANTY:

  • Any VISIBLE indentation equal or greater than one (1) inch that is NOT associated with or resulting from faulty or improper usage. The indentation must be visible to the naked eye when no weight is applied to the top of the Mattress Topper.
  • Any physical flaw in the natural latex foam that causes it to split or crack under conditions of normal use and proper handling.
  • Any manufacturing defect in the Mattress Topper cover such as the fabric tearing or stitching unraveling. Any cosmetic damages to the Mattress Topper, not caused by normal wear and tear or that affect the performance of the Mattress Topper.

THIS MATTRESS TOPPER WARRANTY DOES NOT COVER:

  • Using the Mattress Topper on any other surface other than an existing mattress.
  • Normal wear and tear or any condition resulting from misuse or abuse of the Mattress Topper or failure to keep the Mattress Topper clean and free of stains and potentially unsanitary conditions.
  • A normal increase in softness due to normal usage.
  • Comfort preference. Any comfort level description of any mattress is solely provided as a guideline and Avocado Mattress does not guarantee the firmness or softness quality of any Mattress Topper, nor does it warrant that a particular comfort preference will be to your liking.
  • Physical abuse or damage to the structure and/or materials, including, but not limited to burns, cuts, tears, and/or liquid damage.
  • Mold, odors, and/or discoloration caused by abnormal care including, but not limited to liquid spills, improper ventilation, including, but not limited to humid climates and/or areas where the Mattress Topper is exposed to excessive water or humidity.
  • Imperfections that do not prevent ordinary use and enjoyment of the Mattress Topper by a reasonable person are not considered to be defects. For example, surfaces may not be perfectly even, and corners may not be perfectly shaped or symmetrical. These are not defects for which you can seek a remedy under this Mattress Topper Warranty. More specifically, this Mattress Topper Warranty excludes: (a) minor imperfections and slight cosmetic flaws; (b) normal wear and tear; (c) tears, stains, soiling, burns, and discoloration that occur over time; (d) dampness or mold; (e) individual or personalized preferences relating to firmness, texture, comfort, etc.; (f) normal body impressions not greater than one (1) inch in the Mattress Topper as measured below the quilt level – in other words, some settling of the fiber in the quilt should be expected and is not considered a defect); (g) individual or personalized allergies and sensitivities; and (h) naturally occurring cotton, wool, or latex foam aromas.
  • In addition, this Mattress Topper Warranty does not cover conditions resulting from abusive handling, misuse, or neglect. Accordingly, the following circumstances, if discovered upon inspection, will void your Mattress Topper Warranty: (a) any unsanitary condition; (b) burns; (c) use of the Mattress Topper on an improper bed frame; (d) physically abusing the Mattress Topper; (e) attempting to clean the Mattress Topper in an inappropriate manner; and (f) improper storage of the Mattress Topper (including storage in damp locations, areas infested with insects or rodents, or any other unprotected storage areas); and (g) purchase from resellers who are not authorized retailers.

YEARS 1-5: FULL COVERAGE — NON-PRORATED

During the first five (5) years of the Mattress Topper Warranty, Avocado Mattress will not charge purchaser to repair or replace purchaser’s Mattress Topper if it qualifies under the Mattress Topper Warranty. This period is non-prorated which means that Avocado Mattress does not charge a percentage of the repair costs or replacement product based on the amount of time you slept on the Mattress Topper prior to noticing a defect.

YEARS 6-10: LIMITED COVERAGE — PRORATED

During years 6-10 of this Mattress Topper Warranty, Avocado Mattress will, at its option, replace the Mattress Topper at a prorated charge to the purchaser plus transportation and/or shipping charges. The prorated replacement charged will be dependent on the year that the Mattress Topper is replaced.

If the Mattress Topper is replaced during the sixth (6th) year, the prorated replacement charge the purchaser pays will be fifty (50) percent of the original purchase price. If the Mattress Topper is replaced after the seventh (7th) year, the prorated replacement charge the purchaser pays will increase by ten (10) percent for each subsequent year of the prorated period. If the Mattress Topper is replaced in year ten (10) or any point thereafter prior to expiration of the Mattress Topper Warranty the prorated replacement charge will be 90% of the original purchase price.

The replacement will be of the same model and size as the original Mattress Topper purchased. In no event will a substitution model be used as a replacement except in the case of a discontinued Mattress Topper. In this event, a Mattress Topper of like build and design, at Avocado Mattress’ discretion, will be used as a replacement for the defective Mattress Topper. Replaced or repaired Mattress Toppers are subject to the same Mattress Topper Warranty as the original Mattress Topper. If you obtain a replaced or repaired Mattress Topper, the warranty term of the replaced or repaired Mattress Topper begins from the date of purchase of the original Mattress Topper.

MAKING A CLAIM

To make a valid claim under this Mattress Topper Warranty, you must: Fill out a warranty ticket supplied when you contact support@avocadomattress.com. This should include a brief narrative describing the defect and how it is affecting the performance of the Mattress Topper.

You must also provide:

  • Valid original proof of purchase demonstrating date of purchase and that the claimant is the original purchaser and still has the Mattress Topper.
  • Photographic evidence of the law tag evidencing that the law tag remains on the bed and has not been altered.
  • Photos of the defect if you believe it would help Avocado Mattress understand the nature of the defect, or if Avocado Mattress requests them.

Please send all requested documentation to support@avocadomattress.com. You are responsible for submitting your claim with sufficient supporting documentation for Avocado Mattress to provide a remedy if necessary. Avocado Mattress reserves the right, in Avocado Mattress’ sole discretion, to require photographs, further information or descriptions, or to send a representative or independent mattress inspector to physically inspect the Mattress Topper prior to accepting your claim under this Mattress Topper Warranty. Your Mattress Topper Warranty may be voided if you refuse to cooperate with an investigation, provide adequate responses to requests, or comply with any provision of this Mattress Topper Warranty.

The serviceable area for all Avocado Mattress, LLC products is addresses within the 50 states of the United States only, including Alaska and Hawaii. If your Avocado Mattress, LLC product is located outside the USA, you are responsible for any costs associated with pick-up and return.

DISCLAIMER: LIMITATIONS ON LIABILITY

To the maximum extent permitted by applicable law, Avocado Mattress and its authorized resellers, distributors, and/or suppliers make no representations, warranties or conditions, express or implied, beyond those set forth in this warranty and non-puffery claims in Avocado Mattress marketing materials. each of those parties disclaims any and all warranties or conditions, express, statutory and implied. Some jurisdictions do not allow the limitation or exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you. There are no warranties that extend beyond the face of this document.

In no event will Avocado Mattress or its resellers, distributors, and/or suppliers be liable for any damages, including without limitation any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from your or any third party’s purchase and/or use of the product, even if Avocado Mattress or such other party has been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from (1) breach of contract, (2) breach of warranty, (3) negligence, or (4) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law. Some jurisdictions do not allow the limitation or exclusion of certain damages, warranties or conditions, so some of the above limitations may not apply to you. In no case shall Avocado Mattress’ liability exceed the purchase price paid for the Mattress Topper giving rise to any such liability.

ARBITRATION

If a dispute arises between you and Avocado Mattress arising out of or relating to this Mattress Topper Warranty, that dispute will be resolved in accordance with the general dispute resolution provisions of the Avocado Mattress terms of service. The arbitration conducted pursuant to this provision will be deemed final and binding and will not be subject appeal absent extraordinary circumstances. You must seek arbitration for disputes arising out of this Mattress Topper Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act or any state law relating to consumer product warranties.

As in all other dispute situations under the Avocado Mattress terms of service, an arbitration concerning a dispute arising out of or relating to the Mattress Topper Warranty will not be combined with any other proceeding or arbitration against one of the parties. In addition, to the maximum extent permitted by applicable law, you will only be permitted to assert your own claim, and may not appear as a representative of the interests of any other person, entity or class of consumers (including a private attorney general or otherwise). Some states do not allow the exclusion or limitation of incidental or consequential damages in connection with the sale of consumer products, so the above limitation or exclusion of incidental or consequential damages may not apply to you.

GOVERNING LAW

This limited Mattress Topper Warranty will be governed by the laws of the State of New Jersey.

WARRANTOR

Avocado Mattress, LLC
12 Hudson Place, Suite 100, Hoboken, NJ 07030
support@avocadomattress.com

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AVOCADO GREEN PILLOWS

ONE-YEAR LIMITED PILLOW WARRANTY

Beginning on the date of purchase, your new Avocado Green Pillow (the “Pillow”) is covered by a one-year limited warranty (the “Pillow Warranty”). This Pillow Warranty extends to the original purchaser of the Avocado Green Pillows (“Pillows”), and extends to all Pillows purchased directly from Avocado Mattress, LLC (“Avocado Mattress”). The “original purchaser” for the purposes of this Pillow Warranty is the first purchaser of the Pillow from Avocado Mattress. This Pillow Warranty is not transferable and applies only to a Pillow purchased from Avocado Mattress by the original purchaser.

Avocado Mattress warrants the Pillow against the defects in material and workmanship for a period of one year from the time your Pillow is purchased by you, when the Pillow is used normally for its intended purposes.

YOUR RESPONSIBILITIES

In the event of a defect, Avocado Mattress’ sole and exclusive liability and your sole remedy under this Pillow Warranty will be, at Avocado Mattress’ option, to provide a replacement, subject to your fulfillment of the requirements set forth below.

To get the benefit of this Pillow Warranty, you must return your Pillow to Avocado Mattress or the product manufacturer and provide Avocado Mattress with proof of the original date of purchase as well as proof that the Pillow was in fact returned.

THE PILLOW WARRANTY DOES NOT COVER

  • Normal wear and tear as a result of washing and intended use.
  • Comfort preference.
  • Physical abuse or damage to the Product, including but not limited to: burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abse or damage.

MAKING A CLAIM

To file a claim under this warranty, please submit a request to service@avocadomattress.com. Evidence of a defect and proof of purchase must be included. The address for returns will vary depending on the Pillow and will be provided to you once Avocado Mattress has reviewed your submissions and determine that there is in fact a defect covered by this Pillow Warranty. In the event of a defect, Avocado Mattress will ship a replacement to you upon proof that you returned the defective Pillow.

Replaced Pillows are subject to the same Pillow Warranty as the original. For example, if you obtain replacement that are the same style and price as the original, then the Pillow Warranty term of the replaced Pillow begins from the date of purchase of the original.

The serviceable area for all Avocado Mattress, LLC products is addresses within the 50 states of the United States only, including Alaska and Hawaii. If your Avocado Mattress, LLC product is located outside the USA, you are responsible for any costs associated with pick-up and return.

DISCLAIMER: LIMITATIONS ON LIABILITY

To the extent permissible by applicable law, the Pillow is provided “as is” and this Pillow Warranty and any implied warranties are your exclusive warranties and replace all other warranties or conditions, express or implied. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Some states or other jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. You may also have other rights that vary from state to state and jurisdiction to jurisdiction.

To the maximum extent permitted by applicable law and except as set forth in this Pillow Warranty, in no event will Avocado Mattress or its suppliers be liable for procurement of substitute products or other special, incidental, consequential or indirect damages arising out of or related to the Pillow or its use by you or any third party, whether under theory of contract, tort (including negligence), indemnity, product liability or otherwise. This limitation will apply even if Avocado Mattress has been advised of such damages and notwithstanding the failure of essential purpose of any limited remedy. Avocado Mattress’ total liability will not exceed the purchase price paid for the pillow giving rise to such liability.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

ARBITRATION

If a dispute arises between you and Avocado Mattress arising out of or relating to this Pillow Warranty, that dispute will be resolved in accordance with the general dispute resolution provisions of the Avocado Mattress terms of service. The arbitration conducted pursuant to this provision will be deemed final and binding and will not be subject appeal absent extraordinary circumstances. You must seek arbitration for disputes arising out of this Pillow Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act or any state law relating to consumer product warranties.

As in all other dispute situations under the Avocado Mattress terms of service, an arbitration concerning a dispute arising out of or relating to the Pillow Warranty will not be combined with any other proceeding or arbitration against one of the parties. In addition, to the maximum extent permitted by applicable law, you will only be permitted to assert your own claim, and may not appear as a representative of the interests of any other person, entity or class of consumers (including a private attorney general or otherwise). Some states do not allow the exclusion or limitation of incidental or consequential damages in connection with the sale of consumer products, so the above limitation or exclusion of incidental or consequential damages may not apply to you.

GOVERNING LAW

This limited Pillow Warranty will be governed by the laws of the State of New Jersey.

WARRANTOR

Avocado Mattress, LLC
12 Hudson Place, Suite 100, Hoboken, NJ 07030
support@avocadomattress.com

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AVOCADO BED FRAMES

TEN-YEAR LIMITED WOOD BED FRAME WARRANTY

Beginning on the date of purchase, your new Avocado Eco Wood Bed Frame and/or Natural Wood Bed Frame (the “Bed Frame”) is covered by a 10-year limited warranty (the “Bed Frame Warranty”). This Wood Bed Frame Warranty extends to the original purchaser of the Avocado Eco and Natural Wood Bed Frames (“Bed Frames”), and extends to all Bed Frames purchased directly from Avocado Mattress, LLC (“Avocado Mattress”). The “original purchaser” for the purposes of this Wood Bed Frame Warranty is the first purchaser of the Bed Frame from Avocado Mattress. This Wood Bed Frame Warranty is not transferable and applies only to a Bed Frame purchased from Avocado Mattress by the original purchaser.

Avocado Mattress warrants the Bed Frame against the defects in material and workmanship for a period of 10 years from the time your Bed Frame is purchased by you, when the Bed Frame is used normally for its intended purposes.

YOUR RESPONSIBILITIES

In the event of a defect, Avocado Mattress’ sole and exclusive liability and your sole remedy under this Bed Frame Warranty will be, at Avocado Mattress’ option, to provide a replacement, subject to your fulfillment of the requirements set forth below.

To receive the benefit of this Bed Frame Warranty, you must supply Avocado Mattress with proof of the original date of purchase.

THE BED FRAME WARRANTY DOES NOT COVER

  • Normal wear and tear as a result of intended use.
  • Comfort preference.
  • The natural character of vintage wood, to include smoothed nail holes, natural patina, fine cracks and other weathering.
  • Physical abuse or damage to the Bed Frame, including but not limited to: burns, nicks, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.

MAKING A CLAIM

To file a claim under this warranty, please submit a request to service@avocadomattress.com. Evidence of a defect and proof of purchase must be included. The address for returns will vary depending on the Bed Frame and will be provided to you once Avocado Mattress has reviewed your submission and determines that there is in fact a defect covered by this Bed Frame Warranty. In the event of a defect, Avocado Mattress will ship a replacement to you upon proof that the product is defective.

Replaced Bed Frames are subject to the same Bed Frame Warranty as the original. For example, if you obtain a replacement that is the same style and price as the original, then the Bed Frame Warranty term of the replaced Bed Frame begins from the date of purchase of the original.

The serviceable area for all Avocado Mattress, LLC products is addresses within the 50 states of the United States only, including Alaska and Hawaii. If your Avocado Mattress, LLC product is located outside the USA, you are responsible for any costs associated with pick-up and return.

DISCLAIMER: LIMITATIONS ON LIABILITY

To the extent permissible by applicable law, the Bed Frame is provided “as is” and this Bed Frame Warranty and any implied warranties are your exclusive warranties and replace all other warranties or conditions, express or implied. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Some states or other jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. You may also have other rights that vary from state to state and jurisdiction to jurisdiction.

To the maximum extent permitted by applicable law and except as set forth in this Bed Frame Warranty, in no event will Avocado Mattress or its suppliers be liable for procurement of substitute products or other special, incidental, consequential or indirect damages arising out of or related to the Bed Frame or its use by you or any third party, whether under theory of contract, tort (including negligence), indemnity, product liability or otherwise. This limitation will apply even if Avocado Mattress has been advised of such damages and notwithstanding the failure of essential purpose of any limited remedy. Avocado Mattress’ total liability will not exceed the purchase price paid for the Bed Frame giving rise to such liability.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

ARBITRATION

If a dispute arises between you and Avocado Mattress arising out of or relating to this Bed Frame Warranty, that dispute will be resolved in accordance with the general dispute resolution provisions of the Avocado Mattress terms of service. The arbitration conducted pursuant to this provision will be deemed final and binding and will not be subject appeal absent extraordinary circumstances. You must seek arbitration for disputes arising out of this Bed Frame Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act or any state law relating to consumer product warranties.

As in all other dispute situations under the Avocado Mattress terms of service, an arbitration concerning a dispute arising out of or relating to the Bed Frame Warranty will not be combined with any other proceeding or arbitration against one of the parties. In addition, to the maximum extent permitted by applicable law, you will only be permitted to assert your own claim, and may not appear as a representative of the interests of any other person, entity or class of consumers (including a private attorney general or otherwise). Some states do not allow the exclusion or limitation of incidental or consequential damages in connection with the sale of consumer products, so the above limitation or exclusion of incidental or consequential damages may not apply to you.

GOVERNING LAW

This limited Bed Frame Warranty will be governed by the laws of the State of New Jersey.

WARRANTOR

Avocado Mattress, LLC
12 Hudson Place, Suite 100, Hoboken, NJ 07030
support@avocadomattress.com

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